Granted, adoption agency policy manuals don't make for stimulating reading, necessarily, but this one provides an important structure for all that Abrazo does, and hopefully helps to shed light on how and why we do things the way we do:
Agency Policy Manual
Each of Abrazo's clients is fully responsible for reading, printing and periodically reviewing the agency's Policy Manual and adhering to all policies and procedures contained therein.
(After all, your compliance helps you have the best possible adoption experience here at Abrazo. And that's surely important to all of us.)